ISO assists itself is seen by an organization from the perspective of the customer. Plus it makes a business case. It provides a proper approach to improvement and the framework for subject. So what, you say. Consider this.
Surveys have proven that organizations that adopt a formal and strategic approach to quality management:
- Outperform their business sectors in profitability
- Outperform their business sectors in shareholder value
- Enjoy higher levels of customer satisfaction & loyalty
- Experience decreased operating costs
- Enjoy lower rates of staff turnover
A New study conducted by Universidad Carlos III in Madrid and UCLA, University of Maryland reasoned: US publicly held companies, traded show improvement in performance, in comparison to. Did their performance improve, but the Study reasoned that experienced deterioration in return on earnings, productivity and assets. Declines were avoided by registered companies.
This presents a fascinating paradox. There are three drivers for iso 9001:2015 training Singapore registration. The first is regulatory and customer demand. The second is that the resultant excellent benefits. And also the last important driver is securing a competitive advantage – increased sales and market share. The gap is accounted for by categories. Draw your own conclusions.
Although you may have embarked upon Just to increase quality, or an ISO initiative because of pressure, leverage the certification. Considering that the competitive edge driver is a distant third behind quality benefits, any company that earns this enrollment should promote it aggressively to accelerate expansion of earnings. The key is to gain market visibility. Broadcast it to the world and they will come. The more customers and prospects that are conscious of your accomplishment, and what it communicates concerning service or product quality, the greater your chances of getting new business. And by its very nature, ISO enrollment is similar to the Good Housekeeping Seal, but better, as it is known around the world.